ProLine Desk

Never lose another job to a missed call.

ProLine Desk answers, texts back and books for HVAC, plumbing and home-service companies, so the call that comes in while your crew is on a job, or after you close, still turns into a booked job.

Book a 10-Minute Demo

Call or text (619) 988-7372

How it works

Missed call? Instant text.

Anyone you can't pick up gets a text within seconds with a link to book online.

AI receptionist after hours.

Nights and weekends, an AI receptionist answers, books the appointment or takes a detailed message, and flags emergencies.

You get a text for every booking.

Each new booking or message lands on your phone with the customer's name, number and address.

Why it matters

When a homeowner can't reach you, they call the next company on Google. ProLine Desk catches those callers before they do. We set everything up for you: the phone number, booking pages, text messages and the AI receptionist's script. You don't need new software or extra staff.

Plans

Never Miss

$197/mo

$297 setup

Missed-call text-back with booking link
Online booking page
Customer confirmations and reminders
Text alert to you for every booking

After Hours

$297/mo

$497 setup

Everything in Never Miss
AI receptionist answers after hours and weekends
Books jobs or takes detailed messages
Call summary sent to you

24/7

$497/mo

$797 setup

Everything in After Hours
AI receptionist answers around the clock
Review requests after jobs
AI callback to missed callers (8 AM-8 PM)
Monthly report

Month to month. Done-for-you setup. Eng Universal website clients get $100 off setup.

Built for

HVAC - Plumbing - Electrical - Roofing - Pest control - Other home services

See it work on a real call

Tell us about your business and we'll show you ProLine Desk live in 10 minutes.

ProLine Desk is a service of Eng Universal. 533 F Street, San Diego, CA 92101. (619) 988-7372 - [email protected]